Shipping policy
Thank you for visiting and shopping at our store. Please review the details below to understand how your custom order is processed, packaged, and shipped.
1. Processing & Fulfillment Time
Unlike traditional retail stores, we do not keep a warehouse of pre-made inventory. Every single item on our storefront is custom-printed on demand just for you once you complete your purchase.
- Fulfillment Window: It takes 2 to 5 business days to create, print, and quality-check your custom items before they are handed over to the shipping carrier.
- Business Days: Fulfillment and shipping times are calculated in business days (Monday through Friday, excluding major holidays).
2. Estimated Shipping & Delivery Times
Once your order has been carefully printed and packed, it will be shipped via standard postal carriers. Shipping times vary depending on your global location:
- United States: 3 to 6 business days after fulfillment.
- Canada & Europe: 6 to 12 business days after fulfillment.
- Australia & New Zealand: 2 to 14 business days after fulfillment.
- International / Everywhere Else: 10 to 20 business days after fulfillment.
Please note: Total delivery time equals production time plus carrier transit time. Most domestic orders arrive within 7 to 11 business days from the initial checkout date.
3. Order Tracking
As soon as your custom order is packaged and leaves the fulfillment facility, you will receive an automated email containing your tracking link and shipping information. It may take up to 24–48 hours for the tracking portal to update with live carrier scans.
4. Customs, Duties, and Import Taxes
If you are ordering from outside our primary fulfillment zones, your package may be subject to import duties, customs taxes, or carrier brokerage fees upon arrival.
- We are not responsible for any customs fees or import taxes applied to your package.
- All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
5. Incorrect Shipping Addresses & Failed Deliveries
Please double-check your shipping details carefully during checkout.
- If a package cannot be delivered because you provided an incomplete or incorrect address, the carrier will return it to our printing facility.
- We will hold returned packages for 30 days.
- You will be responsible for covering the additional reshipping fees required to mail the package back out to your corrected address.